Human-centered design or design thinking is a problem-solving approach and is widely covered in the curriculum of the HR certification these days. It is been borrowed from the product design industry that has implications on a wide spectrum of professionals and certifications which now includes the human resources professionals and the human resources certification. The process includes the acknowledgment and understanding the needs of the people, incubating new ideas, and building prototypes to see what works and what doesn’t. Experimentations give you data to make decisions on solutions for the…
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